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Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays). Once your order is shipped, you will receive a confirmation email with tracking details.
Delivery Time
Our standard delivery time is 5 to 7 business days from the date of shipment. Shipping times may vary slightly depending on your location and local carrier delays.
Shipping Rates
Shipping costs are calculated at checkout based on your delivery address and selected shipping method.
Order Tracking
You will receive a tracking number once your order has been shipped. Please allow 24–48 hours for the tracking information to update.
Delays & Exceptions
While we do our best to ensure timely delivery, please note that unforeseen circumstances (weather, holidays, customs, etc.) may occasionally cause delays. We appreciate your patience and understanding.
Questions?
For any questions about your shipment, feel free to contact us at admin@healthchews.com.
To keep your Health Chews products clean, fresh, and effective, wash them regularly using warm water and mild soap. Rinse thoroughly and allow them to air dry completely before using again. Avoid using harsh chemicals, abrasive cleaners, or placing them in the dishwasher, microwave, or boiling water, as this can damage both the material and the essential oil infusion. For products with aromatherapy features, you can refresh the scent over time by gently applying a small amount of natural essential oil to the surface and letting it absorb before use. Keep your Health Chews away from sharp objects, heat, and direct sunlight, and avoid giving them to children under 12 or using them for aggressive chewing. For best hygiene and performance, we recommend replacing your product every 1–2 months or as needed.
